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主题:【请教】各位IT高手:计算机无法启动,该怎么办? -- 风雨声

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家园 Sounds like you had bad cluster on you

hard drive.

Couple of things you should or can do:

1. Back up you data files on that hard drive if you haven't done that. Can you log into safe mode? If you can, then please log in and delete files in the recycle directories.

2. After that you can either reformat that drive using proper software or just windows 2000 to avoid that bad clusters. Suggest you go for NTFS instead of FAT32.

3. If your warranty is still valid, you can and should try to replace current hard drive. Not quite sure whether that will be free since my guess you bought your NB here in USA and now you are at HK, but give DELL a call.

4. If Dell honor your warranty, they will give you refurbished hard drive instead of brand new one.

5. If you have to do it yourself, you should check whether you have IT friend locally and ask them for such help since this should be a very easy task to replace the notebook hard drive. If you don't have that, you still can buy new hard drive from DELL and install it youself, not a big task.

6. Let me know if you have other questions.

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