主题：【请教】各位IT高手：计算机无法启动，该怎么办？ -- 风雨声

No matter where are they, you should try to call them first. If you may not be able to get help from them, you know your NB was bought at US and want to be serviced in UK. Then, I think the only way to make it work again will be format and install a new system. To do so:

1. You need another computer with internet connection.

2. I can send you my MSDN account password, so you can download a Win2K pro ISO image.

3. burn it onto a CD.

4. it'll be a bootable CD and boot from it. you may need to change your BIOS settings to do so.

5. When it booted from CD, based how many partitions you have, I guess you may have only one, you need to format the partition so that the bad part can be marked out.

6. Then allow the installation finish.

7. goto Dell's web site, download all possible drivers and updates. Install them.

8. That's it.

Of course, I'm assuming that your HD is still useable. Otherwise, you have to buy a new one.

Hope Dell can help you.