主题：后天要参加一个Video Conference的面试 -- 工大流浪者

- How do you handle unclear requirements

if possible, try to make it clear by:

1. validate requirement with business or business analyst who originate those requirements

2. make assumption and validate those assumptions with stakeholders

3. document your assumptions and communication as part of project artifacts

- How do you communicate project requirements

project requirement can be divide to business requirement and technical requirements. so dependes who is your audience.

for business requirement, try to articulate what's the value that project can bring to business, what's the impact to business, what's the effort required from business, and some ROI (Return on Investiment), BIA (Business Impact Analysis) will be very helpful.

Never talk technical stuff in front of business, they simply don't care. a classic example : some technical guys saying: by implement this project: your application is going to be faster.....

this simply will not fly to business stakeholder, what that mean to them in business terms? they can't translate that. they want to hear is "this will bring your application availability from 99% to 99.99%, so downtime reduced xx hours, thus, increase revenue and reduce business impact, etc, etc.

if you are the one to propose solutions, always come with multiple options, list the pros, cons, risks, effort of each options, so they know you have done your due diligence and they can make informed decision. keep in mind, doing nothing also is an option, so you need to list that as well.

- What do you do if you’re in a situation you cannot resolve

escalate, you are not CEO, you always have someone report to. identify issue before they become risk, be proactive, always inform your manager, and other key stakeholders. nothing is worse than surprise (especially bad ones) in busienss world.

level set expectation and manage those expectation. it is not how bad the situation matters, it is how people think matters. perception is reality. this is not cheating, but manage expectation.

- If you have a deadline coming you don’t think you will make, what will you do…

this is just an example of the above on, same as above.